Privacy Policy

At Zoko World, we are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and disclose information about our users and customers.

1. Information We Collect

We may collect the following types of information:

• Personal identification information (Name, Email address, Phone number)
• Payment and billing details for transactions
• IP address, browser type, and device information
• Information submitted through forms (e.g., KYC, contact, card generation forms)
• Any communications you send to us via email or chat

2. How We Use Your Information

We use the information for the following purposes:

• To process your orders and provide services
• To verify identity for KYC or account protection
• To respond to customer service requests
• To send important updates or promotional offers (with consent)
• To improve our website performance and user experience

3. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze traffic, and understand usage patterns. You can choose to disable cookies in your browser settings.

4. Payment Security

All payments on our website are processed through secure, encrypted gateways like Razorpay, PhonePe, or Stripe. We do not store your full credit/debit card numbers or CVV codes on our servers.

5. Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. However, we may share data with:

• Trusted third-party partners for payment processing or hosting
• Government agencies or law enforcement, if legally required

6. Data Retention

We retain your data only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion of your data
• Withdraw consent for marketing communications
• Complain to a data protection authority if you feel your rights are violated

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before providing personal information.

9. Children's Privacy

Our services are not intended for users under the age of 13. We do not knowingly collect personal data from children. If we discover that we have, we will delete it immediately.

10. Policy Updates

This Privacy Policy may be updated from time to time. We will notify users via email or website notification when significant changes are made.

11. Contact Information

If you have any questions or concerns about this Privacy Policy, you may contact us at:
Email: zokoworldservice@gmail.com
Phone: +91 7827219784
Address: G-20, Preet Vihar, New Delhi – 110092