Frequently Asked Questions

1. What is Zoko World?

Zoko World is a website development company offering ready-made e-commerce websites, custom business websites, digital marketing, SEO, and branding services. We help businesses go online quickly and affordably.

2. How long does it take to deliver a website?

Delivery time depends on the type of website. Ready-made websites are usually delivered within 24–48 hours. Custom websites may take 5–10 working days based on requirements.

3. What payment methods do you accept?

We accept payments via PhonePe, UPI, bank transfer, and all major credit/debit cards. International clients can pay via secure gateways (Stripe, PayPal if enabled).

4. Can I update the website content myself?

Yes! All our websites are built using WordPress CMS, allowing you to easily manage and update content, images, and products without technical knowledge.

5. Do you provide technical support?

Yes. We offer full support during and after project delivery. Our team is available via WhatsApp, phone, and email to assist you with any issues or questions.

6. Do I own the website after purchase?

Absolutely. Once the payment is complete, you own full rights to your website, including access to admin panel, hosting, and content. No hidden charges or control restrictions.

7. Is the website secure?

Yes. All websites come with SSL (HTTPS), regular updates, and basic firewall protection. Additional security features can be added upon request.

8. Can I upgrade or modify my website later?

Yes, you can upgrade features, change design, or request custom functionalities anytime. We offer website maintenance and redesign packages.

9. What is your refund policy?

Due to the nature of digital services, refunds are not provided after delivery. However, we ensure that every product is functional, and we provide revisions if needed. Please read our Refund Policy for details.

10. How do I get started?

Just contact us via WhatsApp or call +91 7827219784, or email us at zokoworldservice@gmail.com. We’ll guide you through the process and get your project started immediately.

11. Do you work with clients outside India?

Yes! We serve clients globally, and our solutions are tailored for international businesses as well. We handle payments, time zone differences, and communication professionally.